Employment Opportunities

We are seeking an experienced and compassionate Clinic Manager to oversee the operations of our veterinary clinic within the shelter. The ideal candidate will be responsible for managing clinic staff, ensuring high-quality veterinary care, maintaining compliance with regulations, and optimizing clinic efficiency. This role requires a passion for animal welfare, strong leadership skills, and the ability to foster a collaborative and supportive environment.

Key Responsibilities:

1. Staff Management: Recruit, train, and supervise clinic staff, including veterinarians, veterinary technicians, and support personnel. Conduct performance evaluations and provide ongoing coaching and professional development.

2. Clinical Operations: Oversee daily clinic operations, including scheduling, inventory management, and equipment maintenance. Ensure the clinic adheres to veterinary standards and protocols for animal care and safety.

3. Financial Management: Develop and manage the clinic budget, including monitoring expenses and revenue. Implement cost-effective practices while ensuring high-quality care.

4. Client Relations: Foster positive relationships with pet owners, adopters, and the community. Address client concerns and inquiries in a timely and professional manner.

5. Regulatory Compliance: Ensure compliance with all local, state, and federal regulations regarding veterinary practices. Maintain accurate medical records and documentation in accordance with legal and organizational standards.

6. Community Outreach: Collaborate with local organizations and community partners to promote animal welfare initiatives. Organize and participate in community events and educational programs.

Qualifications:

• The ideal candidate will have bachelor’s degree in veterinary technology, animal science, or similar experience running a high-volume human service clinic.
• Minimum of 3-5 years of experience in veterinary clinic management or a similar role.
• Strong leadership and interpersonal skills with the ability to motivate and mentor staff.
• Excellent organizational and multitasking abilities.
• Passion for animal welfare and commitment to the mission of a non-profit organization.
• Proficient in veterinary software and Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• Rewarding work environment focused on animal welfare and community service.

Application Process: Interested candidates are invited to submit a resume and cover letter along with salary requirements detailing their experience and passion for animal care to Sbernier@nshumane.org 

Summary:

Animal care staff is primarily responsible for the daily care of our rescue animals.

Responsibilities:

• Cleans and disinfects all kennels, cages and equipment
• Feeds and waters all animals
• Helps administer medicine to animals
• Assists in the execution of adoption events and fundraisers
• Maintains overall appearance and cleanliness of facility
• Works with NHS volunteers to complete daily tasks
• Interacts with other staff members and the public including supporters, clients, etc.
• Works as directed

Qualifications:

• Ability to work in the elements: winter weather, summer heat, rain, etc.
• Maintains standard physical fitness level
• Ability to lift 50 lbs.
• Experience handling dogs and cats, potentially stressful situations
• Schedule flexibility - animal care staff works on weekends and holidays

Please apply online, in person by visiting our facility or contact acoogan@nshumane.org for more information.

Our address is 20384 Harrison Ave. in Covington

Summary:

NHS receptionists are the first contact for all parties entering NHS and assist all departments of the organization. The largest portion of their position is to provide administrative/clerical support to our community veterinary clinic. 

Duties and Responsibilities include the following, but are not limited to:

• Greet clients and pets warmly, providing great customer service with positive and professional demeanor at all times
• Answer phones, send faxes, get/sort/deliver mail and packages; assist other department with phone screening as needed
• Schedule appointments; contact no-show appointments to reschedule
• Remind owners of any pre-op or procedural instructions, i.e. fasting
• Make callbacks in a timely fashion to verify response of patients to treatment
• Promote the practice by attending events, word of mouth, business cards
• Escort clients to adoptions or answer any basic questions regarding adoptions
• Take payment for services and enter into record
• Perform day end closeout
• Set-up new client records
• Set-up/verify accuracy of invoices
• Maintain cleanliness of front desk and waiting area
• Verify medication for refills; if authorized by doctor, call prescriptions in to pharmacies
• Understand vet assistant duties and help other clinic staff with tasks/procedures as needed to ensure efficiency of clinic

Qualifications:

• Minimum of a high school diploma
• Two years in customer service, animal-related, and/or non-profit settings preferred
• Good verbal and written communication skills
• Ability to work well in a team
• Strong administrative and organizational skills
• Self motivated and ability to remain flexible under pressure.
• Attention to detail
• Ability to organize and set priorities a must
• Computer proficiency including Microsoft Office (especially Word & Excel) and ability to learn new programs quickly
• Ability to stand, walk, talk, bend, squat, reach above shoulder heights, lift, push or pull up to 50lbs for situations of restraining or moving animals, lifting food and supplies, etc.
• Understand the potential of exposure to parasites and infectious diseases carried and transmitted by animals.

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Hours: Part-time position, ability to work weekends necessary, and some holidays (shared with other staff)

Benefits: Employee discount Flexible schedule

Schedule: 10 hour shift 8 hour shift Weekend availability

TO APPLY: Apply online or in person at our rescue!!

We are a large veterinary practice and non-profit rescue looking for an experienced, reliable veterinary assistant/ veterinary technician to work at our clinic.

Tasks to include but not limited to:

• Appropriate patient restraint and handling
• Administering medications by mouth, subcutaneous, intramuscular and IV routes
• Client education
• Venipuncture
• Filling in for receptionists as needed, answering phones
• Filling prescriptions
• Obtaining vitals and collecting history from clients for appointments
• Running labs such as blood chemistries, cbc, urinalysis, fecals
• Surgical monitoring, IV catheterization, drug administrations, and intubations
• Diagnostic imaging procedures
• Complete dental prophylaxis and dental charting skills
• Assisting Veterinarians as needed
• Assistance with daily cleaning of clinic

Experience:

• Veterinary Technician: 1 year (preferred)
• Strong computer skills preferred

Hours: Part-time position, 20-40 hours per week, overtime as needed

Benefits: Employee discount, health insurance and paid time off

Schedule: Monday - Saturday

To apply: Apply online, in person at our rescue or by emailing adavis@nshumane.org

Our rescue team is dedicated to saving and finding forever homes for each of the homeless animals of our shelter!! They collaborate with other shelters and the community to bring new animals into our adoption program, and expertly manage every step from sheltering and fostering to successful placement in adopted homes!!

Basic responsibilities: 

• Working with both pets and people
• Answering and responding to emails
• Placing and answering phone calls
• Scheduling appointments
• Conducting cat and dog tours

Hours: Part-time position, Tuesdays - Saturdays, overtime as needed

Salary: $12 an hour

To apply: Apply online, in person at our rescue or by emailing jjenkins@nshumane.org